Welcome to the SCA Knowledgebase
Continue to the Knowledgebase (opens in a new tab)You may be asked to sign in with your USC NetID.
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Signing In
Sign in with your NetID followed by @usc.edu. Your NetID on its own won't work, and you may be asked for the same address more than once.
The sign-in pages are not the Knowledgebase. It opens once you are signed in.
If It Doesn't Work
Can't sign in? If you are already signed in to another Microsoft account, open this page again in a private window. Chrome calls it Incognito.
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Finding Articles
Can't find an article from the old Knowledgebase? SCA Creative Technology & Support can point you to the right place.
What the Sign-In Looks Like
If you get stuck, this is what each screen looks like. Already signed in? You'll skip all three.
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1. Microsoft asks for your email address. Use your NetID followed by @usc.edu. This screen carries no USC logo, which is normal. -
2. A brief message appears while USC takes over. There is nothing to do here. -
3. USC asks for the same address again, this time with your password. This is the only screen that should ask for it. If another page asks earlier, stop and email creativetech@cinema.usc.edu.